As you may know, in 2021 I left the storefront I was in for 25 years and am seeing clients in my home shop in Central Clintonville. It was built from the ground up with improvements consistent with my 30+ years at the bench.
I work by appointment. First, we schedule an evaluation/intake appointment where we would look over the instrument together and discuss a plan and an estimate. All communications are via Text Message.
If it’s a routine job that takes an hour or less (like a setup, or simple electronics work) you can bypass the repair wait line and I will do it while you hang out and we discuss what I’m doing. You can take it with you when we are done. I have found routine work takes less time when we can pass the instrument back and forth, and you don’t have to leave it for a period of time.
Usually a client can get an appointment within 2 weeks of contact. That means you can get work completed while waiting, with less than 2 weeks notice.
If the work is not so simple, or you don’t have time to wait, it would need to be checked in to get into the repair queue. Turn around time depends on how involved the work is and what’s in line already when you drop off your instrument. Ask for current wait times.